Goldbet records safer-play controls.
Goldbet records self-exclusion as its safer-play control, with several fixed duration options. The measure restricts deposits, game participation, promotional offers, wagering, and the creation of a new account. Account closure is a separate support-handled process, not another name for self-exclusion. For related account information, see Goldbet.
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This table sets out the recorded self-exclusion durations, request method, and effects while the exclusion is active.
| Control | Recorded detail |
|---|---|
| Duration | 24 hours |
| Duration | 7 days |
| Duration | 30 days |
| Duration | 6 months |
| Duration | 1 year |
| Request method | Written request to customer support |
| Deposits | Deposits cannot be placed |
| Games | Participation in games is unavailable |
| Promotions | Promotional offers are unavailable for the set period |
| New account | A new gambling account cannot be created |
| Existing account | Wagering or gambling on the pre-existing account is unavailable |
| Balance withdrawal | Withdrawal is unavailable until the account is reactivated after the self-exclusion period |
The following account details cover age, account creation, and closure; the closure method is distinct from the self-exclusion controls above.
| Control | Recorded detail |
|---|---|
| Minimum age | At least 18 years old and at least the legal gaming age under the applicable law |
| Account limit | One account per person, household address, phone number, email address, and IP address |
| Account closure | Closure is handled through customer support |
| Registration requirement | Email address |
| Registration requirement | Password |
| Registration requirement | Preferred currency |
| Registration requirement | Agreement to the Terms of Service and Privacy Policy |
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